[Updated June 12 at 10:18 PM PDT] Unscheduled Maintenance - June 12, 2019

Discussion in 'Maple Updates' started by Nexon, Jun 13, 2019.

  1. Nexon

    Nexon Nexon News Bot
    Active Member

    Messages:
    1,992
    Likes Received:
    2
    Best Answers:
    0
    [Updated June 12 at 10:18 PM PDT] We have generated fix files for a number of issues and are testing these fix files now. With these files we plan to fix the following:

    • Investigating Hieizan - Fill The Yellow Jar Quest could not be completed
    • Evan 5th Job skills causing client crashes
    • Many players encountering a "We couldn't process your request" error message when attempting to create characters
    • Kanna characters experiencing disconnections while hunting
    • Legion Coins for players in alliance worlds not appearing
      • For those players in the affected alliance worlds, we plan to restore their Legion Coin count to the amount they had prior to the v205 update. In the future, we plan to compensate these players for the Legion Coins they obtained after the v205 update.
    • Beast Tamer characters unable to receive Fafnir weapons from the Fafnir Weapon Box (Time Restricted)
    • Players unable to change names using Mr. Newname
    • During the [Hieizan Temple] Takeda Shingen's Request quest, players unable to grow the herb using the Contaminated Goblin Detritus
    • Using the Firestarter Ring causing client crashes

    For those players that still had an active 2-hour duration Fury Totem in their possession, we plan to provide these players with a Fury Totem Coupon.

    In addition, we plan to provide additional compensation to all players for the extended unscheduled maintenance. We anticipate the maintenance to last a few more hours. We apologize for the inconvenience. We will share more updates as we have them.


    [Updated June 12 at 7:58 PM PDT] We are still investigating several of the issues discovered after this morning's update, including the instability and server crashes. However, we have identified the root cause of a few of those issues and are testing some of the fixes at the moment. We anticipate that the maintenance will require several more hours of downtime. Thanks for your continued patience. We'll share more updates soon.


    [Updated June 12 at 5:55 PM PDT] We are investigating several critical issues discovered after this morning's update, including general instability and server crashes. We expect that the maintenance will require several more hours of downtime. Thanks for your continued patience. We'll share more updates soon.


    We will be performing an unscheduled maintenance on Wednesday, June 12, 2019 at 3:00 PM PDT (6:00 PM EDT / 12:00 AM CEST June 13 / 8:00 AM AEST June 13). We do not yet have an end time for how long the maintenance will last.

    Thanks for your patience!

    Time:

    Wednesday, June 12, 2019
    PDT (UTC -7): 3:00 PM - TBD
    EDT (UTC -4): 6:00 PM - TBD
    CEST (UTC +2): 12:00 AM (June 13) - TBD
    AEST (UTC +10): 8:00 AM (June 13) - TBD


    • What will be unavailable:
      • All MapleStory game servers.
    • Changes and Updates:
      • We will update with additional details later.

    View on the Official Site